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Provident CRM Honoured as a 2023 SugarCRM Partner Award Winner




Provident CRM an independent digital solutions consultancy dedicated to delivering customised technologies to drive customer success and a SugarCRM Elite partner, announced it has been named a winner of a SugarCRM 2023 Partner Award.

Each year, Sugar spotlights the outstanding efforts, contributions and results from its partner community serving Sugar customers worldwide. Award winners are chosen based on partner performance, customer outcomes and commitment to Sugar’s product and service standards.

Provident CRM was recognised as the Best New Business Performance (Global) and Regional Reseller Leader (EMEA).




Sugar’s AI-driven cloud platform enables companies to create profitable customer relationships by delivering relevant and personalized experiences throughout the customer journey. The company currently has over 500 partners across 120 countries that work to connect teams with its purpose-built CRM platform to deliver high-definition customer experiences. 



Provident CRM is honoured to be recognised by SugarCRM for this award, and we extend our gratitude to our team members, who are constantly developing their accreditations with the platform and have demonstrated tremendous teamwork across our CRM, Cloud, AI, Analytics and integration practice to help our clients succeed. We plan to continue to expand our reach across EMEA by delivering outstanding CRM solutions and innovation to our clients.

– John Malone, Chief Executive Officer and Co-Founder of Provident CRM


“We congratulate each of our partner award winners for their incredible achievements in serving Sugar customers worldwide and for their shared commitment to make the hard things easier for sales, marketing, and service professionals,” said Clint Oram, SugarCRM Chief Strategy Officer and Co-Founder.

He added, “They are distinguished for providing valuable expertise in leveraging the Sugar platform to meet unique customer needs, driving innovation and accelerating business growth.”




Headquartered in Dublin, Provident CRM is an independent CRM and Digital Transformation solutions consultancy dedicated to delivering bespoke technologies to drive customer success. For nearly 20 years, Provident has been an implementation partner of industry-leading technology vendors, including Salesforce, SugarCRM, HubSpot and

We’d like to congratulate our hard-working team on this achievement and thank every single one of our valued customers for choosing Provident CRM. We couldn’t have done it without you!


About Provident CRM

Provident CRM has provided business and technology consultancy services across Ireland, the UK and Europe for nearly twenty years. The company delivers cross-functional Customer Relationship Management (CRM) implementations across Sales, Marketing and Service departments, custom Marketing Automation (MA) integrations and Business Process Management (BPM) services. All are supported by comprehensive training and continuous account management, ensuring successful adoption and deployment.

Interested in further guidance on how to drive customer success by implementing a CRM system? We’ll be happy to talk with you!

Contact us today and get a personalised free trial of SugarCRM.

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