Manufacturing

The digital transformation has led to traditional manufacturing processes being enhanced with new advancing technologies and automation systems like never before. CRMs solve inconsistencies often faced by manufacturing firms by centralising everything all in one place.

CRMs can benefit your manufacturing business by:

Keeping better track of customers and their order history
Identifying business opportunities and new sales leads
Streamlining the sales process and reducing repetitive work
Creating an automated ticketing system for tracking, updating,and resolving issues

Unlock opportunities for your manufacturing business

The vast majority of manufacturing organisations are still relying on different legacy tools and spreadsheets to run their businesses. Even though such tools are good at keeping track of contacts, they are not capable of providing users with a clear overview of customers’ needs and expectations.

Featured Customer Story

Verplas reduces customer case handling time by 30% after leveraging its CRM

With the help of Provident CRM’s Customer Success Manager, Verplas realigned their CRM to meet the business’s current needs, pivoting from sales to service. The refocused system has helped the company increase business efficiency and user adoption.

Read Case Study