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The Home of CRM.

We’re an independent digital solutions consultancy dedicated to delivering bespoke technologies to drive customer success – whether by implementing one of our partner’s platforms or offering our consulting or training services unique to each client.

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Our services

Consulting

Consulting

Our expert team of consultants help you identify the causes of your problems. We strive to inform your decision-making in choosing what services or software solutions are suitable for your specific needs.

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Implementation

Implementation

We help you implement and optimise the right solution for you. Our best-practice strategies assist you in getting the most value of our technologies to help your business increase revenue.

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Integration-Services

Integration

We work to bridge the gaps by integrating software with your existing technology or processes to ensure you get the customisation you need to achieve your business goals.

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Training-Services

Training

Our job isn’t complete until your team has fully grasped the ins and outs of implementing any new software or solutions. Our training and user adoption services offer the expert guidance you need to grow your business faster.

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Our clients

We are trusted by some of Ireland and the UK’s leading brands.

*A select group of customers

What our
clients say

We are passionate about customer success, which drives our team of experts to deliver comprehensive training and continuous account management to maximise results and improve customer satisfaction.

“We have been fully supported throughout the last 7 months. The communication has been clear and expectations overall have been met.”

Dean Neo

Project Manager

“The service provided is very good, tolerant of unclear communication from clients and still do their very best to help”

Scott-Bader-logo

“Good communication and assistance provided when requested”

“Very happy with the service we’ve received.”

“Great product and excellent service”

What we do

Sales

Align your sales teams and streamline sales processes and pipelines

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Marketing

Innovative and automated marketing solutions to improve customer experience with your brand

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Services

Deliver exceptional customer service to strengthen your customer relationship, retention and advocacy

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Our solutions

  • SugarCRM helps businesses create customers for life with an intelligent and purpose-built CRM platform that allows marketing, sales, and service teams to achieve high-definition customer experience.
  • Partnered with SugarCRM for nearly a decade, we are Sugar’s #1 European Reseller and Implementation Partner

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  • As Platinum Partners with HubSpot, we help brands generate leads and achieve tangible results with HubSpot’s complete suite of software for sales, marketing, service, and operations.
  • HubSpot is easy to customise, with a free Customer Relationship Management platform at its core, making it scalable and adaptive to your changing needs.

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  • monday.com empowers teams to run projects and workflows with confidence, whether via its sophisticated project management platform or full-stack CRM system.
  • Our Platinum Partnership with monday.com means that we’re experts at implementation, configuration and training your team to use the platform to leverage the most success.

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  • Salesforce brings companies and customers together by providing powerful, connected products for improving marketing, sales, commerce, service, IT, and more.
  • With all of Salesforce’s products on one single platform, they can be seamlessly used with one another, allowing for a total 360° customer view on one system.

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Strategic partnerships

Who we are

At Provident CRM, our aim is to reach beyond products and services and connect our customers to a larger truth about what we do and why it matters.

Our passion for technology is what drives us, and we’re here for our clients every step of the way by listening, anticipating, and responding to their needs.

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