Homepage - www.providentcrm.com

Our clients

We are trusted by some of Ireland and the UK’s leading brands.

*A select group of customers

Sound like you?

“Our CRM isn’t dynamic or intuitive. It makes us feel blind looking at a list of hundreds of clients.”

“Our sales pipeline is on Excel spreadsheets at best, but generally in people’s heads.”

“We’ve had the same customer base for over five years. We need to grow.”

Then you’re in the right place!

Who we help

Your sales team

More closes, less hassle with workflows, pipelines and reporting that work.

Your marketing team

Easily track campaigns and join forces with sales. We’ll get you there.

Your services team

Revamp for processes that truly make customers’ (and your) lives easier.

Consulting

To truly deliver, your CRM needs to be tailored to your business. To build the features you need, we get to know it inside out.

Implementation

We’ll do the heavy lifting for you. Tailoring your solution, and adjusting until it’s just right. No need for you to self-teach from scratch — phew!

Integration

Share the right information across your teams, reduce manual work, and see what you need to prioritise — all in one place.

Training

Your CRM needs solid buy-in from your people — and we’ll help. We make your CRM work for them, so it’s an evolution, not an imposition.

eDesk Success Story

Evolution rather than revolution

How Provident CRM pared eDesk’s HubSpot processes right down for a complete system reboot, simplified workflows and a tailored CRM that optimises core business tasks to deliver better customer experiences – for now and the future.

Read Case Study

What our
clients say

We are passionate about customer success, which drives our team of experts to deliver comprehensive training and continuous account management to maximise results and improve customer satisfaction.

“I can’t speak highly enough of James and Saagar. They recognised our working style early on and adapted to it. They had brilliant knowledge, request response times and engagement with our team. Honestly, you couldn’t find better partners to work with. It made the project a lot easier, and a lot less stressful.”

Gareth Cummings

Chief Technical Officer at eDesk

“Provident was very good at understanding what we wanted to do. The team took the time to listen to our requirements and what we needed from the system. By asking us why we needed to implement specific functionalities, such as knowing what happened to workflows, we ultimately got the system we wanted with minimum fuss.”

Bill Painter

Head of Development EMEA at Lift Brands

“Provident CRM provided extensive staff training and customisation that works at an industry and business level. With our revamped site due to launch in the near future, we can see how customers interact with our campaigns, and track our results. Choosing SugarCRM was a great move, and working with Provident CRM has been brilliant. I really didn’t expect the amazing level of support that Emma provided.”