Connect with your customers
With its huge range of apps, integrations, and services, Salesforce is whatever you need it to be. We’ll guide you to connect up the products your business needs, bringing you closer to your customers via a seamless, all-in-one view.
Salesforce’s diverse selection of clouds and applications work to assist companies with marketing, tracking sales and spending and performance analysis. It’s the one-stop-shop for businesses to manage, maintain, communicate with and grow their customer base and revenue streams.
Employ a specialised solution depending on your industry and your business needs, ranging from:
Salesforce provides a range of CRM versions to meet any businesses needs, such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud. Salesforce has a nearly inexhaustible array of proprietary and third-party applications, integrations, and services that help shape it into whatever the customer requires.
Working with clients to deliver the best technology fit, supplemented by practical training and support, Provident CRM offers end-to-end Salesforce implementations.
Tailored to fit around your business processes, you can access the world’s leading sales pipeline management solution wherever you need it.
Sales Cloud can turn your mobile device into a portable sales office so that your sales agents have the freedom to move unfettered. Use the platform to log calls, respond to leads, check dashboards, and use visual workflows.
Setting you free from the majority of low-grade administrative tasks, Sales Cloud empowers you to focus on closing deals by responding proactively to opportunities and challenges as they happen.
Equip your support agents with the world’s #1 customer service application. Providing every resource your agents require at their fingertips, Salesforce Service Cloud cuts support process turnaround time and increases their productivity by more than 34%.
Start delighting your customers with a full complement of personalised engagement, automated communication, case management, workflow, and web portal tools; proven to expedite issue resolution and foster customer loyalty.
Break down silos and get get the inside scoop into every single customer interaction from the first click-through, last purchase, and beyond.
Use Salesforce’s Marketing Cloud to build customer journeys across email, mobile, advertising, your website, and the internet of things to deliver a seamless experience across marketing, sales, and service.
Manage all of your content and assets in a single location, and easily handle assets with advanced search and tagging capabilities. Share and approve content in a secure fashion for use throughout the enterprise.
Salesforce Community Cloud allows you to create a living network for all of your company’s stakeholders. Connect your employees, partners, and customers to promote teamwork, engagement, and synergy with every person critical to your business’s success.
Provide stellar service with powerful community software that lets you create rich, self-service experiences, such as allowing your customers to troubleshoot and solve minor issues independently.
Supercharge your sales channels by connecting directly with resellers, distributors, and partners, and break down departmental barriers to facilitate cross-functional collaboration.