SugarCRM Plugin

Available on SugarOutfitters

Elevate your customer experience with the Trustpilot Plugin for SugarCRM

Seamlessly manage, analyse, and act on customer reviews directly within your CRM, turning feedback into actionable insights that fuel growth and build lasting relationships

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What is the Trustpilot Add-on for SugarCRM?

Managing customer feedback just got easier. Our Trustpilot for SugarCRM integration connects Trustpilot reviews directly to your CRM, giving your team a centralised view of customer sentiment without switching platforms.

With automated review collection, real-time notifications, and powerful insights, your team can track, respond to, and analyse reviews effortlessly. Whether you want to improve customer engagement, boost your brand reputation, or streamline review workflows, this integration ensures that customer feedback becomes a valuable asset, not a challenge.

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Key features include:

Direct Trustpilot Integration: Centralise review management to improve efficiency and data accuracy
Streamline Reputation Management: Respond to feedback and manage review tags without leaving your CRM
Link to Parent Record: Associate and track each review throughout the customer journey
Process Automation: Automate review-related tasks based on CRM triggers
Trustpilot Templates Integration: Ensure consistent, branded communication directly within SugarCRM
Real-Time Updates: Get instant notifications so your team can take proactive steps
Review Status and Analytics: Track review performance using SugarCRM’s analytics and reporting tools

Are you making the most of your customer reviews?

The Trustpilot integration with SugarCRM helps businesses seamlessly manage and record customer feedback within their CRM system. This solution empowers businesses to automate their review processes, enhance customer relationships, and make data-driven decisions to improve operations – all from a single platform.

Bring customer feedback into focus

Customer reviews are more than just ratings – they are a powerful tool for driving growth, improving service, and building trust.

Consumers rely on reviews before making purchases or selecting services.
Research shows that 78% of customers are likely to engage with a company again if they experience excellent service.

The key? Capturing, managing and acting on feedback in real-time.

Strengthen your customer relationships with every review

Bringing Trustpilot reviews into SugarCRM eliminates the hassle of managing feedback across multiple platforms. Instead, businesses gain a 360-degree view of customer sentiment in one place, enabling smarter decision-making and more efficient service delivery.

Seeing reviews alongside purchase history, customer interactions, and CRM data allows teams to tailor their responses and anticipate needs more effectively. Whether it’s resolving concerns before they escalate or recognising loyal customers with personalised engagement, this integration helps businesses build deeper, more lasting relationships that drive long-term success.

Watch Trustpilot Plugin Demo

Start Your Free Trial Today!

Unlock the power of customer feedback and take control of your brand’s reputation. Sign up now for a free trial of the Trustpilot Plugin for SugarCRM and see firsthand how it can transform the way you manage reviews.

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