Dice b2b success

5 steps to manage the customer journey for B2B success

Studies show that customers who experience consistently positive interactions with a company are likely to buy from that company again, and again. For example, a recent McKinsey report states that 70% of buying experiences are based on how the customer feels they are being treated. And, 55% of customers would pay extra to companies to guarantee better service, according to …

7 things you can do with Sugar 7

Sugar is one of the most used CRM applications on the planet. The application has spawned countless books, web sites, blog posts and tweets about interesting things one can do with the platform. This session will save you the time of trolling the web for interesting ideas about how to use Sugar and distill 7 of the coolest things you …

SugarCRM launch Sugar7, Clint Oram speaks with BrixCRM about the 4 year journey

BrixCRM interview Clint Oram SugarCRM co-founder and discuss the four year journey to the release this month of Sugar7. Brix have worked on large scale deployments of SugarCRM including the Dutch Police with over 2000 users. BrixCRM are a member of the European SugarCRM Alliance, along with Provident CRM, Synolia, OpenSymbol and DRI.    

Sales Force Automation a Top Priority? SugarCRM Should be on Your CRM Short List

Last week, analyst group Gartner released its “2013 Magic Quadrant for Sales Force Automation” and this year, it has named SugarCRM a visionary in the category[1].  In case you’re wondering, Gartner defines Sales Force Automation (SFA) as “applications [that] support the automation of sales activities, processes and administrative responsibilities for B2B organizations’ sales professionals.” Here’s what the 2013 Magic Quadrant …