Client Relationship Management for Facilities Management [Free Download]
Like any other business, property and facility management companies are constantly looking for new ways to perform tasks better and faster.
Good managers know that the way to achieve this is with smooth process flows and regular analysis. In today's environment, a 360-degree view of the business is essential, and in the case of facilities management, that means customers, contracts, and properties.
There are, however, a wide range of CRM programs, from tactical to strategic, and your familiarity with them is vital. Our guide distinguishes between the four main models and aims to help you decipher what type of CRM is right for you and your business.
Download the free guide to learn about:
- The evolution of CRM
- The four different models of CRM
- Challenges with current models and how to overcome them
- Customer relationship manager desired skill set
- Maintaining strategic focus
- And more!