Sales teams see invoice history, outstanding balances, and complete order data directly inside SugarCRM. No more waiting on finance. No more incomplete conversations with customers. Just confidence backed by real numbers.
As SugarCRM’s leading European reseller and implementation partner for nearly two decades, we help businesses like yours replace spreadsheets, modernise legacy systems, and reduce total cost of ownership with intelligent CRM that actually works for you.
SugarCRM unifies your marketing, sales, and service teams with AI-powered automation that eliminates manual tasks and surfaces actionable insights across every customer touchpoint.
The result? Your teams spend less time on admin and more time growing revenue.
See how it works
Connect customer data from multiple systems to give teams a complete AI-enhanced view of each account. Identify cross-sell opportunities, highlight at-risk customers, and anticipate future needs.
Standardise and automate sales processes through workflows, playbooks, and AI-driven forecasting, helping teams reduce busywork and keep deals on track with predictive pipeline and real-time dashboards that spot issues early.
SugarCRM enables sales to focus on the right accounts, take effective actions, and build stronger customer relationships. This helps sales teams hit revenue targets reliably and consistently.
Close deals faster with built-in AI, robust forecasting, and automated workflows that keep your pipeline moving.
Book a demo to see Sugar Sell in action.
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Create personalised, multi-channel campaigns without writing code. Align marketing and sales with shared intelligence.
Resolve issues faster and turn support into a competitive advantage with a unified service console connected to your complete customer history.
Our first add-on immediately shows you the last meetings, calls, and emails directly in SugarCRM – built from years of understanding what busy sales teams actually need.
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Our Trustpilot plugin connects customer feedback directly to your CRM, giving service teams instant visibility into sentiment and actionable insights to strengthen customer relationships.
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Eliminate manual address errors and reduce data entry time. This smart autocomplete functionality gives your team real-time verification and standardised formatting — so they can focus on customers instead of correcting data.
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Arnold Clark drives 91% adoption and full customer visibility with SugarCRM and Provident CRM
As Europe’s largest independently owned, family-run car retailer, Arnold Clark needed to gain a single view of its customers across leasing, rental, fleet, and vehicle management.
To achieve this, the company turned to SugarCRM, implemented, and customised by Provident CRM.
Read Full Story“Our CSM, Emma, was great and took the time to understand our challenges. While our current configuration of SugarCRM was sales focused, we felt it would be more beneficial to have a system where we could track and solve customers’ feedback and issues.”
Sarah Lathbury
Commercial Manager
“Provident CRM was able to work with us. Their teams are very good in terms of support. I talk to one person, and they come back with the help I need. It makes everything much easier.”
Joe McCann
CEO
“Provident CRM has been flexible, friendly, and helpful throughout the process. I don’t think we’ve had any issues that we haven’t been able to overcome. You’re going to have issues no matter what. It’s how you deal with those issues. And Provident CRM has certainly been very good on that side.”
Kieran Doherty
Sales Director
Your sales, finance, and operations teams are working in silos.
Customer data lives in Sage ERP. Sales data sits in SugarCRM. The result? Disconnected workflows, manual re-entry, and teams making decisions without complete visibility.
Close Deals Faster with Financial Context
Automate Order-to-Cash Workflows
One Source of Truth Across Teams
Our Sage Integration connects your ERP and CRM through a single, self-service plugin – giving every team access to real-time data without leaving their system.
We’re an Elite SugarCRM Partner – the highest certification level – with over 150 years of combined CRM expertise across our team.
In-house expertise – Our in-house teams handle everything: implementation, data migration, integrations, custom development, training, and ongoing support.
Proven track record – Hundreds of successful implementations across Europe for businesses of all sizes.
Business-first approach – We tailor SugarCRM to your workflows, not the other way around.
Long-term partnership – From initial setup to scaling your success, we’re with you every step.
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Trevor Rogerson |
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Senior Sales Executive |
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+353 1 6930000 |
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trevor@providentcrm.com |