monday.com Work OS Enters New Arena: Launching EU Data Region in Germany

Provident CRM monday.com EU Data Region Germany

The future of work is already here, and we’ve all begun to use new, advanced technologies in our workplaces. Monday.com has tools for nearly every need – and they're continuing to make their tools better every step of the way. This is what makes working alongside an innovative company like monday.com the most exciting. 

Monday.com Work OS powers any team in any industry to create the solutions they need to run every aspect of their work. With more than 115,000 paying customers relying on monday.com's platform, safeguarding their data and privacy is always at the forefront.

And that’s why with the growing need to comply with enterprise customers’ local privacy laws and regulations, monday.com is opening up data centers outside of the U.S., starting with a new EU data region in Frankfurt, Germany.

This new data region, operated by Amazon Web Services (AWS), allows monday.com enterprise customers with European data residency requirements to store their data in Germany.

Customers who select the EU data region as their region of choice will have the ability to store data within the European Union’s borders and also enjoy the added benefit of faster access to the monday.com platform.

 

Monday.com is one of the few work operating systems offering a data residency option in the EU data region. With over 2,500 paying customers in Germany, monday.com is expanding into the German market with dedicated teams in sales, customer success, and partners to support this effort.

EU Data Region FAQ: What you need to know


What is a data region?

A data region is a geographical region (country/continent) where customer data such as posts, images, and files are stored. Your customer data and backups are only stored with the region of choice, and monday.com will never move it outside that region.

Which data regions does monday.com support?

Monday's default data region is in the U.S. and the new EU data region is now Germany. Additional data regions are currently under review and will be announced in the future.

How will the new EU data region be rolled out?

The EU data region is now available with most core features. Any missing features will be implemented by July 2021.

How do I select a data region?

At this stage, all you have to do is submit a request to your local partner or account manager, and they will take care of it on your behalf.

Does the guarantee to store customer data in a specific region apply to sub-processors as well?

Yes, it applies to sub-processors that process customer data on monday's behalf. To view the sub-processors in use in the EU data region, click here.

Will all data in my account be stored in the data region of choice?

All customer data* (i.e. the data you upload to the platform and which monday.com will process on your behalf) will be stored in the data region selected by you**. The data that monday controls (e.g. user credentials, profiles, and usage analytics) will be stored in their default data region (U.S.). To learn more about the data we process and the data we control, please see monday.com's Privacy Policy.

*By July 2021 Automations & Integrations data will be processed in the EU data region and metadata will be stored in the EU data region.

**As monday.com is headquartered in Israel, customer data will be also processed in Israel, which is deemed by the European Commission as affording an ‘adequate’ level of data protection.

Let us answer your questions about monday.com!