May 28th, 2020 - 2:00 PM (IST)
A deep dive into the functionality of Sugar Serve.
In this webinar, we will be looking at the main features of SugarCRM’s new award-winning Customer Service solution such as Case Management (including SLA’s and Case Routing), Knowledge Base, Self Service Portal, and Customer Interactions.
We’ll also look at Reports and Dashboards, considering the intuitive features and how these can help your organisation to streamline processes and keep your customers happy.
This webinar is appropriate for Existing Sugar customers as well as those in the market for a new CRM.
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