Humble Beginnings
Provident Technology was established in the coastal suburb of Clontarf, Dublin, in April of 2000. We started as a Telecoms SI Software Consultancy and IBM Lotus Developer, and we quickly earned a reputation for being indispensable for supporting and advising customers and helping businesses expand.
Partnership with SugarCRM
2007 was a big year for us! We became a SugarCRM implementation partner, quickly becoming Sugar’s leading partner in Ireland, helping customers grow and prosper through leveraging this quality Customer Relationship Management software.
SugarCRM European Alliance and Gold Partner Status
Expanding SugarCRM implementation services to the UK, Provident secured many high-profile clients such as the Quinn Group and the National Health Service (NHS). In recognition of Provident’s achievements, SugarCRM awarded the company Gold Partner Status, and we were subsequently invited to join their European Alliance.
Spreading Our Wings to Manchester
In 2010, we successfully opened our first UK office in Manchester, with the aim of supporting UK based businesses.
SugarCRM Elite Partner Status
In 2014, we were awarded Elite Partner Status with SugarCRM. This award recognises excellence as a SugarCRM implementation partner and is measured through customer approval ratings and consistent participation in the partner program.
London Calling
“Why stop at one UK office?”, we asked. Thanks to the company’s expansion into the UK and increasing customer demand, we opened our second UK premises on Wood Street, London – the historical centre and primary financial district of the city.
SugarCRM’s EMEA Partner of the Year
Provident CRM was named the #1 rated CRM provider at the SugarCRM Partner Awards in Europe, the Middle East, and Africa (an accolade we’ve won twice more since!)
Partnership with Salesforce
In 2018, Provident became a Salesforce registered consulting partner, resolved to achieve the same high standards for CRM implementation and value to our customers as we have with our other partners’ products.
Dublin Headquarters Expanded
Provident’s workforce grew exponentially in 2018/2019, so we expanded into the two additional floors at 6/7 Exchange Place, occupying the entire building!
Partnership with HubSpot
Maintaining our position of technology neutrality, Provident CRM became a HubSpot registered consulting partner in 2020. HubSpot is an American developer and marketer of software products for inbound marketing, sales, and customer service.
Partnership with monday.com
In the same year, we became a monday.com registered consulting partner. monday.com is a visual collaboration platform that helps transform the way teams work together – which was especially relevant during the COVID-19 pandemic as we all witnessed and experienced significant changes in the workforce.
HubSpot Platinum Partnership in Ireland and the UK
The HubSpot Tier Status is a recognition award to HubSpot Certified Partners who achieve a certain level of HubSpot software sales and management of client’s HubSpot portals. This recognition from HubSpot put us in the top tier of HubSpot Certified Partners – an outstanding achievement!
Provident CRM’s New Home
After a year of many changes for everyone, Provident CRM set up shop in a new home in January of 2021. We now call Dogpatch Labs on Custom House Quay in Dublin’s Docklands our new headquarters. We can’t wait to use this great space for optimum collaboration!
monday.com Platinum Partner Tier
Provident CRM receives monday.com Platinum Partner Tier, the highest rank recognition in their partnership program. The certification marks a milestone for Provident CRM and supports the company’s goals in generating sustainable and strategic partnerships with global leading and transformative customised solutions for enterprises.
SugarCRM’s International Partner of the Year and Partner President’s Club Winner
Provident CRM is awarded International Partner of the Year and winner of Partner President’s Club with SugarCRM. The President’s Club Awards is the highest partner excellence for overall growth, expertise, customer service, support, and marketing efforts in furthering SugarCRM’s goals and position across marketplaces in EMEA and the Americas.
SugarCRM’s Best New Business Performance (Global) and Regional Reseller (EMEA)
Provident CRM awarded Best New Business Performance (Global) and Regional Reseller (EMEA). SugarCRM’s Partner Award recognizes its top-performing partners globally based on partner performance, customer outcomes and commitment to Sugar’s product and service standards.
monday.com Advanced Delivery Partner
Provident CRM becomes a monday.com Advanced Delivery Partner, putting us in the top 15% of global partners. This certification demonstrates our knowledge, dedication, and commitment to delivering the most outstanding service to our customers and the utmost competence in monday.com’s systems and processes.
SugarCRM’s Partner Award Winner: Regional Reseller Leader (EMEA)
Provident CRM honoured as a 2024 SugarCRM Regional Reseller Leader (EMEA). Each year, Sugar spotlights the outstanding efforts, contributions and results from its partner community serving Sugar customers worldwide. Award winners are chosen based on partner performance, customer outcomes and commitment to Sugar’s product and service standards.
