Provident Launch Patient Reminder Healthcare Software for NHS24 in Scotland

NHS24 Scotland recently commissioned Provident to Deliver Healthcare Software for the NHS 24 Patient Reminder Service (PRS) with the aim of reducing ‘did not attend’ (DNA) rates across 15 outpatient specialties. The service operates from the Cardonald Contact Centre between the hours of 9:00-20:00 weekdays and 12:00-16:00 on Saturdays. The service delivery target is to achieve a contact rate of 75% (where the contact data provided is correct/complete), rising to 80% in 2012/13. Health Secretary Nicola Sturgeon saw a demonstration of the Patient Reminder Service during NHS 24’s Annual Review and heard more about how the scheme will be extended to a wide …

Global First: Provident CRM hosts first Live Demo of SugarCRM 7.0 in Dublin at annual #crmireland event

Global First for Dublin & Provident CRM: Today Provident CRM unveiled SugarCRM’s first live Demo of their new 7.0 platform, based on HTML5, CCS3 & PhoneGap. At Provident CRM’s annual CRM event in Dublin Clint Oram, SugarCRM CTO and Co-Founder presented to Business Owners and Sales Executives a worldwide preview of the SugarCRM 7.0 platform.  Due to be launched next April, Clint was keen to get feedback from the tech-savvy audience. Later in the Day, Clint Oram was interviewed by Sunday Business Post Editor Adrian Wecker and gave his thoughts on the environment for in Dublin for US Foreign Direct Investment. …

SugarCRM Ireland Event Attendee List & Additional Speakers

The Event is nearly full….last few seats Don’t miss out – we already have the following companies with confirmed attendees. Rub shoulders with like minded Companies who have already implemented CRM or are planning a CRM implemenation or using SugarCRM as a platform. Daniel Becker, CTO of OnWave (Satellite ISP), will be talking about implementing SugarCRM from a customer experience. Register for Free at http://www.crmireland.com Attendee Company List: Clearpower Epic Digital Media Anne Neary Consultants Pbxwall Ltd The Strategic Team Hevac Liberty Insurance FDC Group SpamTitan Technologies Eblana Photonics Drinksology Cork County Council Glynross Gowan Distributors Ltd. Indigo Telecom GeoPal Davy Eblana Photonics …

SugarCRM & Provident Deliver 1,100 user Healthcare CRM Solution to E-MIS

Larry Augustin announces Q3 Enterprise CRM wins at Munich Partner Summit •EMIS (UK, Provident) – 1100 seats –Competitive win against salesforce.com –Selected for flexible platform –Provident E-MIS are the largest provider of GP Software in the UK & to the NHS, with over 51% market share. •Bray International (USA, Tech Advisors) – 500 seats –Salesforce.com take away –Selected to enable broader based CRM rollout across customer facing professionals •Opcalia (France, Synolia) – 400 seats –Business focused on broad based mandatory employee training –Represents 110K companies in France –Enterprise-wide deployment SugarCRM is now in the Leaders Quadrant according to Forrester Wave …