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Salesforce Services

Moving your organisation onto Salesforce is an exciting prospect. The world's #1 CRM platform, offering the most diverse and powerful tools available on the market; designed to enhance every point of customer contact, improve efficiencies, manage processes, and maximise revenues.

However, having the best tools is only halfway to meeting your goals; you need the expertise to use them effectively. What areas should you focus your training on, and which members of your team will need it? What are the most appropriate tools for your needs, what existing tools and processes do you integrate, and how?

Provident CRM, as a Salesforce implementation partner, understands the requirements for successful software adoption. We will help you fully assimilate your Salesforce product(s) into your organisation and leverage the most value from your investment.

From initial discovery to final sign off, our implementation team will guide you through the processes of planning, launching, and working with Salesforce through:

Consulting

At Provident, we are aware that every organisation is unique. We will work with your team, listing your goals, mapping processes, and cataloguing pain points, to determine the ideal implementation strategy for your organisation.

Implementation

Our accredited Salesforce experts will configure, launch, and customise your Salesforce product to your exact specifications. Adapted to meet your organisational needs, improve your business processes, and overcome obstacles identified in the consulting phase.

Integration

In addition to the myriad features and functionality available as standard, Provident CRM can integrate your Salesforce product with nearly any existing on-premise or web-hosted application software required, including accounting, CMS, ERP, and eCommerce systems.

Training

Provident CRM Certified Salesforce Consultants design training programs around your team, requirements, and tailored Salesforce system. We make the most effective use of time, focusing on role requirements with an emphasis on hands-on experience.