Salesforce is a cross-functional platform with abundant out-of-the-box features and customisation options designed to accommodate the requirements of various departments within an Organisation beyond the standard CRM solutions for Sales, Marketing, and Support divisions.
Provident CRM can integrate your Salesforce platform with most of your existing third-party software and productivity tools. Eliminating information silos and facilitating fast and accurate data sharing between systems, be they web-hosted or on-premise (locally installed) applications, including but not limited to:
- Enterprise Resource Planning (ERP) systems
- Content Mangement Systems (CMS)
- Issue Tracking and Product Development applications
- Accounting and Finance tools
- Bespoke systems
- eCommerce systems
- Social Media platforms
- Messaging services and Collaboration tools
In addition to your proprietary software products, Salesforce provides you with access to their AppExchange. A continuously growing online marketplace of over 5,000 third-party applications, comprising every possible software solution your organisation could require.