Public Sector: Treating citizens as customers

from Sunday Business Post, 28 October 2012 by Ian Campbell Public Sector: Treating citizens as customers A defining characteristic of the public sector, at home and abroad, is the way it has begun to treat citizens as customers. This brings all the responsibilities that such a relationship entails in terms of quality of service. At the same time, public expenditure …

Open Data & fixyourstreet.ie

Open Data fixyourstreet.ie is built on open source technology and facilitates openness and transparency by keeping each issue reported through fixyourstreet.ie and its progress in the public domain and available to anyone through the website.  As the service is open – dealing only with non personal information, third parties will be free to analyse and interact with the service and information reported on the …