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SugarCRM Wins CRM Product of the Year at 2016 Network Computing Awards

PRESS RELEASE

The award, voted on by customers, recognised Sugar for the second year in a row as an innovative, flexible and easy-to-use CRM solution

SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with an innovative, flexible and affordable CRM solution, today announced its product Sugar has been named Best CRM Product of the Year for the second year running at this year’s Network Computing Awards. At the award ceremony held in London on Thursday 17th March Sugar was named winner of the competitive category.

The Network Computing Awards were established in 2007 to recognise solutions and companies that have been most impressive in helping organisations function better, by getting the most out of their networks. Winners are decided based on customer votes, which recognise the best in the industry each year.

“We’re very proud that Sugar has been named CRM Product of the Year at the Network Computing Awards for the second year running. This award is particularly gratifying because voting is by those who are at the centre of everything that we do: our customers.” Larry Augustin, CEO of SugarCRM.

Sugar is a flexible and innovative CRM platform that helps companies improve customer engagement across the entire customer journey. Instead of focusing on management and reporting, Sugar is designed for the individual contributor. By placing the individual at the centre of its solution, Sugar empowers every customer-facing individual in the organization to create extraordinary customer relationships. Sugar combines the business process optimization of conventional CRM with a fully customizable, consumer-grade user experience.

ABOUT SUGARCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA and Walden International. More than 1.5 million individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.

ABOUT THE NETWORK COMPUTING AWARDS

The Network Computing Awards were set up to recognise the solutions and the companies that have been most impressive in helping organisations function better through getting the most out of their networks. The effectiveness of an organisation depends to a large degree on the performance of its network. How fast does it run? How much downtime does it experience? How well does it cope with running an increasing number of applications and storing an increasing amount of data? How secure is it? It’s fair to say that managing a network is a challenging job. Run by Network Computing Magazine, the awards are customer voted and recognise the best each year from the industry.

A little bit about Provident CRM

Provident CRM is a global CRM consultancy specialising in Sugar, business process improvement tools and systems integrations. We are among the top SugarCRM Partners worldwide holding the coveted Elite Partner status.

With offices across the UK and Ireland we have shared our experience and knowledge with organisations in both the public and private sectors. Partnering with our Customers, we focus on delivering value, sustainability, efficiencies and productivity.

We have already helped hundreds of organisations to deploy Sugar, assisting in change management and user adoption. We are looking forward to partnering with you, discussing your implementation and helping to realise your vision for unparalleled customer experience.


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