What exactly is a CRM

Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with your customers and potential customers. It helps you improve your profitability. You may be unsure of exactly what this means for you and your business. We’ve written an easy to understand ebook that shows you the key points of a CRM and just some of the things a CRM can do to help your business. Share this Post Share this Post

How can Sugar help your business grow

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Sugar is one of the most used CRM applications on the planet. The application has spawned countless books, web sites, blog posts and tweets about interesting things one can do with the platform. We wanted to show you a few key points on how a CRM like Sugar can help you manage and grow your business. Simply fill in the form below to download. Share this Post

6 Tips For Putting Your CRM Into Overdrive

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But if the CRM initiative includes every customer-facing stakeholder, and has the ability to manage processes that extend beyond the traditional reach of CRM – the additional benefits can be huge. In addition to the cost savings that come with automation, the increase in customer satisfaction and retention can have a major impact on the bottom line. We have the very best tips to help you achieve this. In our free ebook we cover: These six steps will move your CRM into maximum overdrive! Download our ebook today to see what you can do to move your CRM into the …

CRM Magazine Honors SugarCRM in Three Key Categories, Including Midmarket CRM Suite, Small Business CRM Suite and Sales Force Automation CUPERTINO, Calif. – September 23, 2015

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The CRM Market Awards, awarded by the editors of CRM Magazine, highlight overall excellence and innovation in CRM. Nominees are evaluated based on company direction and vision, product functionality and customer satisfaction. SugarCRM was recognized as a leader in the Midmarket CRM Suite, scoring well in functionality, customer satisfaction and cost. The company’s partnership with IBM was highlighted, with SugarCRM mentioned as a “good option for those wanting to customize their CRM.” The company was also named “One to Watch” in the Small Business CRM Suite and Sales Force Automation categories: “The SugarCRM platform has evolved considerably, with larger enterprises …