SugarCRM Reimagines CRM from the Customer Perspective

Fuses Customer Journey with CRM to Help Companies Connect With Their Customers i2i – Individual to Individual Share this Post SugarCon 2015, SAN FRANCISCO, Calif. – April 21, 2015 – SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market, today became the first CRM software provider to fuse Customer Journey Mapping with CRM to close the gap between understanding customers and taking the actions that make customer relationships extraordinary.