Blockmail Technical Whitepaper

As the spam problem keeps growing and the associated threats become ever more dangerous to the stability and performance of a company’s e-mail systems… Download here the whitepaper.

Join SugarCRM CEO in Dublin on Feb 25th for the launch of Sugar 7

Provident CRM, SugarCRM’s partner in Ireland, is delighted to introduce Sugar 7, the next generation of CRM from SugarCRM. Your customers are more social, mobile and independent. To keep up with their demands you need better customer analytics, social communications, and mobile support. The latest release of SugarCRM, Sugar 7, helps you know your customers personally,know what matters to them, when it matters, before you ask. With a fast, smart and mobile user experience, Sugar 7 truly represents the future of CRM. REGISTER NOW for this event at Please note places are strictly limited 1. Keep in touch with your customers from any location …

Speaker Topic 25 Feb: Keep Business Digital with DocuSign & SugarCRM

Peter Arr Woodward will present at the Gibson Hotel, Dublin 25 Feb 2014 about Doocusign, here is some more information about his presentation Despite substantial investment in software solutions to automate core business processes, it’s stunning that at the moment of truth – the interface with customers, business partners and staff – most organisations interrupt these sophisticated processes by resorting to paper.   Whether for closing an order, capturing data or recording agreement, using paper incurs needless cost and limits the return on investment yielded from digital systems. DocuSign eliminates direct costs of printing, faxing, scanning, overnighting, data rekeying and …

Grow Your Business, Not Your Support Costs

How can your company scale its customer base without scaling your support organization? This white paper details the strategies necessary to implement a responsive, agile support system that builds a loyal customer base in a cost-effective manner. Download below the White Paper.

CRM: On-Demand or On-Site? Choose the right deployment option

The rise of Software-as-a-Service (SaaS) is changing the way enterprises pay for and use customer relationship management (CRM) software. Should your company’s CRM system be managed by an outside vendor or managed internally by your own IT staff? Download below the White Paper.

Try It, You’ll Like It

This white paper will provide an overview of the most common employee pitfalls encountered during a CRM implementation and how a well-planned training program can ensure end-user compliance. Download below the White Paper.