Year on Year – Period comparison reporting with SugarCRM & KReporter

The Problem – Comparing results over given Period If you are running your CRM System for a longer time it also becomes a great source of information. A typical requirement is comparing periods (e.g. last year compared to the current year) or the first quarter to the second quarter, etc. If you then also want to apply formulas to e.g. show the difference the best way to accomplish this is using union Reports. For more details & pricing on deploying KReporter, contact Provident: sales@providentcrm.com

Sales Force Automation a Top Priority? SugarCRM Should be on Your CRM Short List

Last week, analyst group Gartner released its “2013 Magic Quadrant for Sales Force Automation” and this year, it has named SugarCRM a visionary in the category[1].  In case you’re wondering, Gartner defines Sales Force Automation (SFA) as “applications [that] support the automation of sales activities, processes and administrative responsibilities for B2B organizations’ sales professionals.” Here’s what the 2013 Magic Quadrant looks like:   According to the report, “Visionaries are ahead of most potential competitors in delivering innovative products and/or delivery models. They anticipate emerging/changing sales needs, and move the market ahead into areas where it hasn’t yet been.[2]” SugarCRM has …

Welcome to SugarCRM

Tom Schuster, SugarCRM’s General Manager of Europe, Middle East and Africa (EMEA), talks briefly about Sugar, its Vision and what values Sugar represents. Sugar makes CRM simple by producing flexible, intuitive and open source software. Sugar gives you control of your CRM and tools to ensure your CRM success such as: – Global – 24 languages – Mobile – Support all media, mobile, tablet and browser – Social – Support all most important social tools to enable you to connect with your customers Thanks for choosing SugarCRM and if you are not already a customer You Can Get a Free …

What Is SugarCRM?

We hear the term CRM, but have you tried a CRM System? Do you know exactly what CRM is? And as for SugarCRM, do you know much about the worlds fastest growing CRM? With this in mind Provident CRM have provided this video to introduce Sugar and explain some of the challenges it helps to overcome. Customer relationships are part of every business, but more the business grows the harder it becomes to manage all those relationships. Each department inside the company generates its reports, saves the data usually in Excel spreadsheets or other systems and the information stays with …

Comparative Guide to CRM Total Cost of Ownership

If you download this White Paper you will know about a recent study by Nucleus Research indicated that, for every dollar spent on customer relationship management (CRM) by “Nucleus” clients, $5.60 in value was returned. Many CRM vendors’ products were used by these customers, indicating that well-managed CRM efforts deliver significant ROI. However, there was no breakout of which vendors’ implementations delivered the biggest benefits, nor was there any mention of the total cost of ownership (TCO) for any vendor’s product. Logic holds that a CRM application with a lower TCO confers far greater value per dollar than an application with …

Editions Comparison SugarCRM

SugarCRM offer four different editions to deliver the best experience to our customers: – Sugar Professional – Sugar Corporate – Sugar Enterprise – Sugar Ultimate Do you know the difference between each one SugarCRM editions? Not just price. You can check more than 140 functions in SugarCRM doing the PDF Download. This White Paper compare function in this topics below: SALES MARKETING CUSTOMER SUPPORT SOCIAL CRM MOBILE CRM GLOBAL CRM PRODUCTIVITY REPORTING COLLABORATION PROJECT MANAGEMENT CONFIGURATION USER INTERFACE CONFIGURATION CUSTOMIZATION INTEGRATIONS SECURITY DATA MANAGEMENT AND DATA BACK UP CLOUD COMPUTING Do you choose your SugarCRM edition? START A FREE TRIAL …