Open Data &

Open Data is built on open source technology and facilitates openness and transparency by keeping each issue reported through and its progress in the public domain and available to anyone through the website.  As the service is open – dealing only with non personal information, third parties will be free to analyse and interact with the service and information reported on the system. For those technically minded, an API (application programming interface) is available to interact with the service in a structured manner.

Provident have developed a library of extensions for SugarCRM to talk directly to the fixyourstreet API – this allows Local Authorities to go live within days rather than weeks or months.